Honestly I did not expect it to feel this fresh. My skin felt clean without that dry tight feeling.
Dr. Soul Charcoal Face Wash
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Return & Refund Policy
We want you to be happy and confident with every purchase
Returns & Exchanges
You can request a return or exchange within 14 days of receiving your order.
The product must be unused, unopened, and in its original packaging.
Important Notes
For hygiene reasons, opened or used skincare products cannot be returned or exchanged.
Discounted or promotional items may have different return conditions depending on the offer.
If Something Went Wrong
If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos. We will replace it or refund you as soon as possible.
Refund Process
Once we receive and inspect the returned item, we’ll update you on the status.
Approved refunds are processed within 5–10 business days to your original payment method.
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250 ml | 3-in-1 Face Wash, Mask & Scrub
Designed for deep purification without compromising your skin barrier. Powered by charcoal and salicylic acid, it removes excess oil, unclogs pores, and visibly reduces blackheads while helping to prevent their return.
The formula combines oil-absorbing charcoal and kaolin clay with pore-refining salicylic acid and calming zinc gluconate to support clearer, balanced skin. Hydrating agents like glycerin and sorbitol ensure your skin feels clean and refreshed — never dry or tight.
Real customer love
Glow talk from our girls
Real-feeling reviews from customers sharing their Dr Soul routine moments.El packaging cute awi w el product nafsu light. I used it before going out and my skin looked fresh.
بجد حبيته عشان مش تقيل على البشرة. حسيت وشي أنضف وناعم من غير ما ينشف.
I have oily skin fa kont worried, bas it felt balanced. No greasy finish, no weird smell.
The vibe is so girly and clean. I keep it on my shelf because it actually looks cute.
Ana bastakhdemo ba3d el gym, fresh awi w mesh byshebshab 3ala weshi.
It became part of my morning routine. Simple, cute, and my skin feels awake after it.
مش هقولك معجزة، بس فعلاً حسيت إن بشرتي أهدى وأنضف مع الاستخدام.
Nice texture, cute color, and it did not irritate my skin. ده أهم حاجة بالنسبالي.
I bought it because of the design, bas I kept using it because it feels really good.
ريحته لطيفة ومش أوفر، وبيسيب البشرة ناعمة. حسيته مناسب للاستخدام اليومي.
Kan 3andy dull skin shwaya. Ba3d el routine, my face looked more fresh especially in the morning.
The product feels clean and not heavy. I like that it fits a quick routine, mesh complicated.
حلو جدًا قبل الميكب. بحس البشرة بقت أطرى والميكب بيقعد أحسن.
I love how playful the brand feels. مش boring skincare خالص، and the product is actually nice.
Beyseb el skin soft awi. I did not get that dry flaky feeling after using it.
طلبته عشان أجرب حاجة جديدة، وطلع لطيف جدًا. مش مبالغ فيه ومش قاسي على البشرة.
The kind of skincare I can actually stick to. Quick, pretty, and feels fresh.
Ana skin type بتاعي combination, and it worked fine for me. No heavy feeling.
جميل ومريح في الاستخدام. أكتر حاجة عجبتني إنه مش بيسيب إحساس لزج.
Honestly I did not expect it to feel this fresh. My skin felt clean without that dry tight feeling.
El packaging cute awi w el product nafsu light. I used it before going out and my skin looked fresh.
بجد حبيته عشان مش تقيل على البشرة. حسيت وشي أنضف وناعم من غير ما ينشف.
I have oily skin fa kont worried, bas it felt balanced. No greasy finish, no weird smell.
The vibe is so girly and clean. I keep it on my shelf because it actually looks cute.
Ana bastakhdemo ba3d el gym, fresh awi w mesh byshebshab 3ala weshi.
It became part of my morning routine. Simple, cute, and my skin feels awake after it.
مش هقولك معجزة، بس فعلاً حسيت إن بشرتي أهدى وأنضف مع الاستخدام.
Nice texture, cute color, and it did not irritate my skin. ده أهم حاجة بالنسبالي.
I bought it because of the design, bas I kept using it because it feels really good.
ريحته لطيفة ومش أوفر، وبيسيب البشرة ناعمة. حسيته مناسب للاستخدام اليومي.
Kan 3andy dull skin shwaya. Ba3d el routine, my face looked more fresh especially in the morning.
The product feels clean and not heavy. I like that it fits a quick routine, mesh complicated.
حلو جدًا قبل الميكب. بحس البشرة بقت أطرى والميكب بيقعد أحسن.
I love how playful the brand feels. مش boring skincare خالص، and the product is actually nice.
Beyseb el skin soft awi. I did not get that dry flaky feeling after using it.
طلبته عشان أجرب حاجة جديدة، وطلع لطيف جدًا. مش مبالغ فيه ومش قاسي على البشرة.
The kind of skincare I can actually stick to. Quick, pretty, and feels fresh.
Ana skin type بتاعي combination, and it worked fine for me. No heavy feeling.
جميل ومريح في الاستخدام. أكتر حاجة عجبتني إنه مش بيسيب إحساس لزج.
DR SOUL IN THE WILD
Your boldest glow moments, softest skin days, and prettiest routines.